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PS4 Cannot Start Issues | Fixed by Experts | PS4 Storage Expert
Jun 08, · Step 1: Start PS4 in Safe Mode. Usually, when you encounter the PS4 SU error, you are stuck in Safe Mode and you can skip this step. But if you are not in the Safe Mode, please do as follows: Turn off your console. Press and hold the power button again. Then, release it Click the "Download update" button to download the file. If you are trying to perform a full installation of the System Software, follow the steps below: Go to the PS4 System Software page using a PC or Mac. Scroll down the page and select "Perform a new installation of the system software". Follow the steps and download the full installation file About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators
Ps4 cannot download error
By Linda Follow Last Updated June 08, Have you encountered the SU error on your PS4 console? This error may occur when you update or reinstall the PS4 system, or it just occurs with no reasons. In this post, MiniTool shows you how to solve this error. First launched inPlayStation 4 PS4 is a home video game console developed by Sony Computer Entertainment. This console was released to critical acclaim, with critics praising Sony for acknowledging its consumers' needs, embracing independent game development, and for not imposing the restrictive digital rights management schemes.
InSony unveiled the PS4 Slim, a smaller version of the console; and a high-end version called the PS4 Pro, which features an upgraded GPU and a higher CPU clock rate to support enhanced performance and 4K resolution in supported games.
By OctoberPs4 cannot download error became the second best-selling home game console of all time, behind the PlayStation 2.
However, some people report on forums that they have encountered PS4 SU error. The error may occur in various situations. But two typical cases are as follows:. When you encounter the PS4 SU error, your PS4 will be stuck in the Safe Mode. It tells you "Cannot start the PS4. Please use USB cable to connect DualShock 4 and press the PS button. Please update to version xx". After the update, it says "The USB storage device is not connected. SU ". Then, how to solve this problem?
If you are also facing this error, please keep reading the following contents to get solutions, ps4 cannot download error. PS4 Won't Turn on? What causes the PS4 SU error and what's the corresponding solution? You can get answer in the following contents.
In most cases, the PS4 SU error only occurs when an external storage is connected. Sometimes, this error occurs just because the USB storage device is not well connected. For example, the PS4 USB port is damaged; the USB cable if you use an external hard drive, not a USB flash drive is damaged. What Can You Do When Facing the Limited PS4 Hard Drive Size? In general, a USB storage device is usually formatted to FAT32 or NTFS file system. If your computer is using Windows OS, the USB format is very likely to be the NTFS.
However, PS4 doesn't support NTFS file system. It only supports FAT32 and exFAT, ps4 cannot download error. If your USB drive is NTFS file system, ps4 cannot download error, the PS4 will not recognize the USB drive and therefore the PS4 SU error occurs.
In this case, you can convert the USB drive from NTFS to FAT32 or exFAT to solve the problem. NTFS vs. FAT32 vs. exFAT — Differences and How to Format to. If you want to convert the USB drive to FAT32, you can use format feature, but the data inside the drive will lose.
If you want to convert the USB drive from NTFS to FAT32 without data loss, ps4 cannot download error, MiniTool Partition Wizard is recommended. Here is the guide on how to convert the USB drive from NTFS to FAT32 with MiniTool Partition Wizard:. Free Download. Step 1: Connect the USB drive to your Windows computer. Launch the MiniTool Partition Wizard and go to its main interface.
Right-click on the partition in the USB drive and choose Convert NTFS to FAT. If you want to convert the USB drive from NTFS to exFAT, you need to format the USB drive.
You can use MiniTool Partition Wizard to format the drive, but Windows built-in tools can also help you format the drive to exFAT, ps4 cannot download error. You can format the drive in Windows File Explorer or Windows Disk Management. How to Format External Hard Drive for PS4 Safely - MiniTool, ps4 cannot download error. What "rebuild database" actually does is reorganize your hard drive to make the system easier and faster to access your files. This process is more like file defragment, ps4 cannot download error.
A well-organized database can load data faster, thereby reducing the possibility of unstable gameplay in games. Rebuilding database will not actually delete any data unless the file is damaged. In addition, regularly rebuilding database helps to ps4 cannot download error the gaming experience. Step 1: Start PS4 in Safe Mode, ps4 cannot download error.
Usually, when you encounter the PS4 SU error, ps4 cannot download error, you are stuck in Safe Mode and you can skip this step. But if you are not in the Safe Mode, please do as follows:. Step 2: Choose the Rebuild Database option. Press the X button to start the rebuild. Sometimes, the PS4 SU error is caused by improper update or reinstallation process. If you plan to update or reinstall the PS4 system from a USB drive, you should visit PS4 System Software Update page to download the PS4 update file or the PS4 installation file onto your PC.
Then, insert a USB drive and format it to FAT32 or exFAT file system, create a folder named "PS4" in the USB drive, create another folder named "UPDATE" ps4 cannot download error the "PS4" folder, and then ps4 cannot download error the downloaded file as "PS4UPDATE. PUP" into the "UPDATE" folder.
After that, plug the USB drive into the PS4 console and start your PS4 console in Safe Mode. If you strictly follow the above steps but the PS4 SU error still occurs, you can try changing this step: creating a folder named "ps4" in the USB drive and then creating another folder named "update" under the "ps4" folder. Some users report that they fail to update the PS4 system by following the above official steps, but later they succeed after naming the two folders with lowercase letters, not uppercase letters.
The last but not least, many users report that the PS4 SU error often occurs when updating system but seldom occurs when reinstalling system. If you are updating the PS4 system but the error occurs, you can try reinstalling system to see whether ps4 cannot download error can work around this problem. PS4 Can't Read USB Flash Drive, How Can I Fix It?
If all the above methods don't work, you may need to contact PlayStation customer support ps4 cannot download error get your console diagnosed and repaired. Here is a post showing you how to solve the PS4 SU error that occurs when updating or reinstalling the PS4 system. If you are facing this error and you have no idea on how to solve it, you can these solutions.
Click to tweet. Do the above solutions work for you? Do you have other methods to solve the SU error? Do you difficulty in performing the above solutions? Please give us feedback in the following comment zone. In addition, if you encounter problems when using MiniTool Partition Wizard, please contact us via [email protected].
We will get back to you as soon as possible. Download Partition Wizard. Languages: English Français Deutsch 日本語. Summary : Have you encountered the SU error on your PS4 console? Quick Navigation : PS4 SU How to Fix PS4 SU Error Bottom Line SU FAQ Ps4 cannot download error Comments. How Do I Fix Error SU on PS4? Check the USB connection.
Convert the USB to FAT32 or ExFAT format. Rebuild database, ps4 cannot download error. Perform correct update or reinstallation process. Contact PlayStation customer support. What does it mean when it says the USB storage device is not connected? It means that the PS4 system is unable to recognize the USB storage device connected to it. There may be some problems with the USB drive, the USB cable, the files inside the USB drive, or the PS4 system itself. You should troubleshoot them.
How do you fix your PS4 when it says Cannot start the PS4? You can try updating or reinstalling the PS4 system. But for more solutions, please read this post: PS4 Cannot Access System Storage? Available Fixes Are Here!
How to Fix PS4 Error Code CE-37732-2 (Download File was Not installed in the System Properly)
, time: 3:25Ps4 cannot download error
Apr 16, · Then, you can initialize PS4 console with the following steps. Step 1: Switch off the PS4 console by pressing the Power button. Step 2: After that, press and hold the Power button until you hear two beeps. Step 3: Connect the DualShock gamepad with the About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators Click the "Download update" button to download the file. If you are trying to perform a full installation of the System Software, follow the steps below: Go to the PS4 System Software page using a PC or Mac. Scroll down the page and select "Perform a new installation of the system software". Follow the steps and download the full installation file
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